LDAP server testing using an LDAP browser to verify LDAP filters for Qlik products

[Sonja_Bauernfeind]

A User Directory Connection to Active Directory may fail or users are listed incorrectly in the Qlik Sense or QlikView Management Console. A generic LDAP browser can be used to troubleshoot possible permission or filter issues. 

There are many LDAP browsers in the market. Your IT team may already have a tool in place, please contact your administrator first.

In this example, we use the free version of LDAP Browser. 

Steps:

1. Establish a remote desktop connection to the server hosting Qlik Sense or QlikView
2. Download and install the LDAP browser of your choice
3. Launch the LDAP Browser you installed 
4. Establish a Connection 

   Always connect with the user running your Qlik services or which is defined to establish the LDAP connection.

5. Test your filters. Each tool will have a different method of accessing those filters, in our example, we use a Search function:
   
   
   
   
   • If your filter does not return the correct users and groups, you have verified that the filter or connection parameters are incorrect. Continue investigating with your Active Directory administrator. 
     
     
   • If your filters return the correct users and groups, you have verified that the filter is correct. Continue investigating the issue by reviewing your Qlik product's log files.
     
     

Environment:

Qlik Sense Enterprise on Windows  
QlikView